Above and beyond, The Silicon Valet is a Dallas gem….Brad and company continue to provide the best computer/tech repair service DFW wide. Promptness, knowledge and gold star service, either in person or phone contact, The Silicon Valet never disappoints in servicing my company Hip! Hip! Hooray! in Snider Plaza. read more
We have been doing business with The Silicon Valet for the past 5 years – they have addressed all of our issues in a quick manner; in most cases on the same day. We have been very pleased with the service and would highly recommend them to anyone!
Brad & his staff have always responded to our needs in a timely manner. I would highly recommend The Silicon Valet for your tech needs. Their pricing is reasonable and they are competent in helping with computers, cell phones, pads etc. We have found them to be fair and competent. read more
Returning to my office after having been out of town for two weeks, I discovered that my computer would not boot up. After trying the few futile things I knew to get it going again, my first call was to Brad Denton at the Silicon Valet. Within a few hours that day, Ernie Bustamante came to my office to assist. He quickly realized the problem was serious, and asked if he could take the computer back to his shop.
To make a long and agonizing story short, Brad and Ernie determined that my hard drive had crashed, and absolutely everything was lost. Within days, they had installed a new hard drive, had re-installed Windows 10, and were beginning to restore my data that had fortunately been backed up.
Looking back on that period of time, I know the loss of my computer could have been a complete disaster. The level of service I received from Silicon Valet goes way beyond expectations. From Ernie showing up in my office within hours of my call, to what I consider a quick turnaround is just not seen anymore. Further, you can always get either Brad or Ernie on the telephone – there are no menus, there is no wait – you get a live person immediately.
I am grateful for their help, and highly recommend them. read more
I have used Brad and Ernie for many years. They have purchased and installed new computers for me without losing critical data. They have also updated my computers’ hardware to upgrade the speed. They have set up my office systems – integrating my computers, laptops, iPads, and multiple printers. They have been so nice when I have unintentionally “messed up my computers.” They have helped to set up ways to print my “large” excel spreadsheets. They’re great! read more
The Silicon Valet is my “go to” technology support company. They are always competent, conscientious and courteous. They are prompt in responding. I am appreciative of their patience in working with me, since technology use doesn’t always come second nature to me. read more
Brad and Ernie with The Silicon Valet are extremely friendly, professional, knowledgeable and always very responsive to my computer needs. On many occasions, they have helped me last minute. They are lifesavers read more
I moved recently, and The Silicon Valet helped me through the process. They made my equipment move smooth and easy. They bring such professionalism to the job; teaching me how to solve technical problems in an easy and efficient manner. No job is too tough for them; they are the best! read more